We request you to please read our disclaimer, privacy policies and terms and conditions before using our website or placing any order.
We values the privacy of information pertaining to its associates.
We do not use or disclose information about your individual visits to our website or any information that you may give us, such as your name, address, email address or telephone number, to any outside sources.
We will not use information about you without your permission and will provide the means for you to manage and control the information that you have provided. We will enable you to communicate your privacy concerns to us and that we will respond to them appropriately.
We do not disclose any personal information to advertisers and for other marketing and promotional purposes that could be used to personally identify you, such as your password, credit card number and bank account number.
Payment & Shipping
How long does it take for the product to work on body?
We offer several methods to make payments for your order: Credit Card & Debit Card, Net Banking and Cash on Delivery. All Credit/Debit card details remain confidential and private. We and our trusted payment gateways use SSL encryption technology to protect your card information.
Are there any hidden charges when I make a purchase (Octroi, Sales Tax)?
There are absolutely no hidden charges when you make a purchase with us. The prices listed for all items are final and all-inclusive. The prices you see on our product pages are exactly what you pay for the item. Also, you have to pay home delivery charges as extra.
What is Cash on Delivery?
Cash-on-Delivery (COD) is an alternate method of purchasing from us, other than Online (By Credit/Debit card and Net banking). In the COD payment terms or COD service, you pay at the time of the actual delivery, rather than paying in advance.
What is the estimated delivery time?
The estimated time of delivery in indian cities are 2-4 days approx. It may differ from one item to another. Outside of india it may take 1-2 week depending upon the country.
How will the delivery be done?
We process all deliveries through reputed couriers.
Cancellations & Returns
How do I cancel an order ? Alternatively, how do I return a product?
For cancellations by you:
If you cancel your order before your product has shipped, we will refund the entire amount. If the cancellation is after your product has shipped, you can do one of the following:
If your product has shipped but has not yet been delivered, contact Customer Support and inform them of the same.
If you received the Derma Seta Product, it will be eligible for replacement, only in cases where there are defects found with the product. Please refer to the 30 Day Replacement Guarantee above.
We always try to offer you the best products of the market but in case of any defects of non-effectiveness of the products, we are not responsible anyhow as we do not manufacture any of these products.
By using the product, results may vary person to person.